Privacy Policy

Last updated: May 2026

1. Information We Collect

We collect information you provide directly — such as your name, email address, company name, and message — when you submit a contact form, subscribe to our newsletter, or use our AI jewelry valuation tool. We also collect standard analytics data (page views, session duration, device type) via privacy-respecting analytics.

2. How We Use Your Information

We use your contact details solely to respond to your inquiry and, with your consent, to send our monthly newsletter on jewelry technology and AI valuation. We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. Jewelry Valuation Data

Photographs submitted to our AI valuation tool are processed to generate your valuation report and are not stored permanently or shared with third parties. Aggregate, anonymized valuation data may be used to improve our AI models.

4. Cookies & Analytics

We use essential cookies to ensure our website functions correctly. We may use analytics cookies to understand how visitors use our site — this data is aggregated and does not identify individual users. You may disable cookies in your browser settings.

5. Data Security

We implement industry-standard security measures including HTTPS encryption for all data in transit. No method of transmission over the internet is 100% secure, but we take reasonable steps to protect your information.

6. Your Rights

You may request access to, correction of, or deletion of your personal data at any time by emailing info@silkmansolutions.com. We will respond within 30 days.

7. Contact

Questions about this policy? Email us at info@silkmansolutions.com or write to Silkman Solutions, New York Diamond District, New York, NY.